Voyager Recovery Center
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW THIS NOTICE CAREFULLY.
Your health record contains personal information about you and your health. State and federal law protects the confidentiality of this information. “Protected health information” (PHI) includes information about you, including demographic details, that may identify you and relates to your past, present, or future physical or mental health condition and related health care services.
The confidentiality of alcohol and drug abuse patient records is specifically protected by Federal law and regulations. Voyager Recovery Center is required to comply with these additional restrictions. This includes a prohibition, with very few exceptions, on informing anyone outside the program that you attend our center or disclosing any information that identifies you as an alcohol or drug treatment participant. Violation of Federal laws or regulations by this program is a crime. If you suspect a violation, you may file a report to the appropriate authorities in accordance with Federal regulations.
For Treatment
We may use medical and clinical information about you to provide you with treatment or services.
For Payment
With your authorization, we may use and disclose medical information about you to obtain payment for the treatment services provided.
For Health Care Operations
We may use and disclose your PHI for certain purposes connected to the operation of our program.
Without Authorization
Applicable law permits us to disclose information without your authorization in a limited number of situations, such as with a court order.
With Authorization
We must obtain written authorization from you for any other uses or disclosures of your PHI.
Right of Access to Inspect and Copy – You may inspect and copy PHI used to make decisions about your care. A reasonable, cost-based fee may apply.
Right to Amend – You may request an amendment to your PHI if you believe it is incorrect or incomplete, though we are not required to agree.
Right to an Accounting of Disclosures – You may request a list of certain disclosures we have made of your PHI.
Right to Request Restrictions – You may ask us to limit the use of your PHI for treatment, payment, or operations. We are not required to agree to these restrictions.
Right to Request Confidential Communication – You may request that we communicate with you in a specific way or at a specific location.
Right to a Copy of This Notice – You are entitled to a copy of this notice.
You also have the right to file a complaint in writing with us or the Secretary of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.
Joshua Hamburg, Director of Compliance
📧 Email: jhamburg@vrcrehab.com
📞 Phone: +1 (949) 945-8391
This Notice of Privacy Practices describes how we may use and disclose your PHI in accordance with applicable law. It also outlines your rights regarding access to and control of your PHI.
We are required by law to maintain the privacy of PHI and to provide you with this notice. We reserve the right to change the terms of this Notice at any time. Any revised Notice of Privacy Practices will apply to all PHI we maintain at that time. We will make updated copies available by posting on our website, mailing upon request, or providing at your next appointment.
Treatment
Your PHI may be shared with physicians, counselors, staff, or third parties involved in your care. For example, we may disclose information to another provider or laboratory assisting with your treatment.
Payment
We will not use your PHI for billing or insurance purposes without your written authorization.
Healthcare Operations
We may use PHI for business functions such as quality reviews, training, licensing, or other operational needs. For example, a sign-in sheet may be used at registration, or we may call your name in the waiting area.
Required by Law – Disclosures as mandated by federal or state law.
Health Oversight – Disclosures to oversight agencies for audits, investigations, or licensing.
Medical Emergencies – Limited disclosures to medical personnel in emergencies.
Child Abuse or Neglect – Reporting to authorized agencies as required.
Deceased Patients – For cause-of-death determinations or vital statistics.
Research – With approved safeguards and oversight.
Criminal Activity – If crimes occur on premises or against program personnel.
Court Order – When properly issued by a court.
If you believe we have violated your privacy rights, you may file a complaint with:
Privacy Officer: Joshua Hamburg
📧 jhamburg@vrcrehab.com
📞 +1 (949) 945-8391
You may also file a complaint with the U.S. Secretary of Health and Human Services:
200 Independence Avenue, S.W.
Washington, D.C. 20201
📞 (855) 977-6335
We will not retaliate against you for filing a complaint.
